Two recent telehealth webinars alone generated 500+ questions regarding telemedicine and effective online consultations by health practitioners.   We heard real concerns from GPs about whether GPs are adequately prepared for the world of telemedicine during and post-COVID19: 

• “Is there a do’s and don’ts list for telehealth?”

• “How do I do a really great telehealth consult?”

• “Are there special techniques to assess physical attributes remotely?”

• “I have found remote consulting far more exhausting than face to face – any thoughts on managing that?”

• “My biggest issue is prescriptions, pathology and radiology forms. How to prescribe? How to send to patients?”

• “How to set up the consult to be a good experience for the patient?”

• “What technology platform is safe and easy to use for the clinician and patient?”

• “How should the clinical workflow be designed? When should someone be required to come into the practice and have a physical consult?”

This program is designed to give you the skills and knowledge to deliver GP telemedicine in a safe and expert way.

At the end of the program, you will be able to:

• Select the most appropriate technology for conducting telemedicine consultations

• Design and implement a workflow and logistics to establish telemedicine at the practice level, including how to prescribe and refer patients for tests and specialist consultations

• Conduct a quality, safe and effective telemedicine consultation, including communication and messaging to the patient, performing a physical examination remotely, taking a history, using images, and managing emergencies

• Know when a patient's condition can be managed safely via telemedicine and when they should be referred for face to face physical examination, using telemedicine clinical guidelines

• Identify regulatory and medico-legal aspects of telemedicine, including privacy, consent, and billing